FAQ

How can I contact Supernova Hoops?

Email: SupernovaHoops@gmail.com

Facebook: https://www.facebook.com/SupernovaHoops

Misson Statement:

Supernova Hoops wants to provide custom unique hoops to unique individuals. Every hooper should be able to be themselves. That's the best part about being a hooper: There's no limits. Supernova Hoops would like you to stand out in the crowd, because your hoop should be as unique as you are. 

What kind of hoop should I buy?

Supernova Hoops sells all kinds of hula hoops: beginner hoops, fitness and exercise hoops, kids hoops, polypro hoops, fire hoops and hoop accessories. Not sure where to start? Visit the How to Choose Your Hoop Page

Order Times

Hoop orders will be made in the sequence in which they are placed. Sometimes because of the high volume of orders hoop may take longer. Please allow 1-3 weeks for orders to be processed and shipped.

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Return policy.

There are no returns for custom ordered hoops. For other items please contact me through email. Supernovahoops@gmail.com  

Shipping

Normal shipping days are on Wednesdays and Saturdays. Hoop orders are coiled down for shipping in poly shipping bags. If you would prefer your hoop were sent in a box, please contact me for shipping upgrades.